هذه الصفحة غير متوفرة بالعربية بعد. أنت تقرأ النسخة الإنجليزية.
Bilingual service assistant
Guides residents through permits and renewals in Arabic and English, and hands complex cases to staff.
The problem
Residents call or visit to ask what they need, and applications arrive incomplete.
Example output
Trade licence renewal4 documents needed · 2 already on fileAPPLICATION PREFILLED
How it works
01
Explain requirements
Clear, current answers in Arabic and English.
02
Prepare the application
Checks what is already on file and what is missing.
03
Hand over
Routes complex cases to staff with the full context.
What we measure
- Repeat enquiries
- Complete applications at first submission
- Resident satisfaction
Connects to
Service portalCase managementContact centre
Capabilities
أسئلة
Does it replace staff?
No. It answers routine questions and hands complex cases to your team with the context attached.
